Help & Support

Questions, a runner that won't load, or an idea? Email corey@sprout.works. We usually reply within a couple of days.

Where do I find the runner ID?

It's the 14-digit number under the barcode on your child's 100 Mile Club card. Tap Add a runner and scan the barcode, or type the number in.

Why haven't today's miles shown up?

Laps appear after the school's system records them, usually mid-morning on school days. Pull down on a runner to refresh.

How do I add a widget?

Touch and hold your Home Screen, tap Edit, then Add Widget, and search for 100 Mile Club. The small widget follows one runner; the medium one shows everyone.

Can both parents follow the same runner?

Yes. Each phone adds the same runner ID. If you share an Apple Account, your runners sync automatically through iCloud.

How do I stop notifications or remove my data?

Turn off Morning update in Settings, or swipe to remove a runner. See the privacy policy for deleting data from our server.